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The Future of Contact Centers

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Contact Center solutions in the marketplace don’t meet expectations.

Cumbersome tools
Difficult integrations
Heavy professional services
Hardware, telephony integrations
Security, scalability, reliability
Complex pricing

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Utilizing Amazon Connect, Aufsite devises solution that deliver.

Simple to Deploy
Pay-as-you-go
Scalable
Easy Integration
AI-Ready
Proven

Integration to CRM & IT Service Management

Reporting with confidence with Advanced Dashboards & Analytics

Real-time & historical dashboads
Wallboards
Customisable, drill-down and drill through
Different presentation types – graphs, tables, charts
Set color coded thresholds
Screen reponsive-desktop, TV, tablet, mobile
Combined data from multiple sources

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Supported Amazon Services

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