The Future of Contact Centers
Contact Center solutions in the marketplace don’t meet expectations.
- Cumbersome tools
- Difficult integrations
- Heavy professional services
- Hardware, telephony integrations
- Security, scalability, reliability
- Complex pricing
Utilizing Amazon Connect, Aufsite devises solution that deliver.
- Simple to Deploy
- Pay-as-you-go
- Scalable
- Easy Integration
- AI-Ready
- Proven
Integration to CRM & IT Service Management
Reporting with confidence with Advanced Dashboards & Analytics
- Real-time & historical dashboads
- Wallboards
- Customisable, drill-down and drill through
- Different presentation types – graphs, tables, charts
- Set color coded thresholds
- Screen reponsive-desktop, TV, tablet, mobile
- Combined data from multiple sources
Supported Amazon Services
